German: <a href="https://www.helpdesk.rrze.uni-erlangen.de/faq/Glossar/Basispaket">Basispaket</a><br><br>The basic form of a <a href="https://www.helpdesk.rrze.uni-erlangen.de/faq/Glossary/Service_Package">service package</a>, designed to cover the general needs of a customer. It can be expanded through <a href="https://www.helpdesk.rrze.uni-erlangen.de/faq/Glossary/Add-on_packages">add-ons</a>, either in parts or as a whole.